Frequently asked questions(FAQs)
What is Ownvault?

Ownvault is a premium Indian clothing brand built for those who carry themselves differently. We craft limited pieces with an obsession for fabric, fit, and detail because what you wear is a statement of how seriously you take yourself.
What makes Ownvault different from other clothing brands?

Most brands sell clothes. Ownvault sells conviction. Every piece is produced in limited numbers, carries a unique Vault Number, and is built with an obsession for fabric, fit, and finish that mass-market labels simply don’t prioritize. We don’t chase trends or flood the market — we create pieces that feel intentional, wear beautifully, and mean something to the person wearing them.
Are your collections limited edition?

Yes. Many of our releases are produced in controlled quantities to preserve exclusivity.

Once sold out, certain designs may not be restocked.
Do you offer exchanges?

Yes, we offer size exchanges (subject to availability).

  • Requests must be made within 7 days of delivery
  • Items must remain unused with original tags intact
How long does shipping take?
  • Domestic (India): 3–7 business days after dispatch
  • International: 7–14 business days after dispatch

Timelines may vary during exclusive drops or high-demand periods.
Can I cancel my order?

Orders can only be cancelled before dispatch.

Once shipped, cancellation is no longer possible.
How can I track my order?

Once your order is dispatched, you will receive a confirmation email with tracking details to monitor your shipment in real time.
What payment methods do you accept?

We accept secure online payments via:

  • Debit cards
  • Credit cards
  • UPI
  • Net banking
  • Other available checkout options shown at purchase
How should I care for my Ownvault garment?

Your Ownvault piece is built to last — treat it like it. Cold machine wash or hand wash only. Avoid tumble drying; lay flat or hang to air dry. Do not bleach. Iron on low heat, inside out. Store folded, not crumpled. A garment cared for well is a garment that carries you well.