Shipping policy

Shipping Policy

At Ownvault, every piece is more than apparel — it is a crafted expression of modern luxury street culture.
From our atelier to your wardrobe, we ensure that each delivery reflects the same excellence as the garment within.

Order Processing

All orders are carefully prepared and quality-checked before dispatch.

Orders are processed within 2–4 business days
During limited drops or exclusive launches, processing may require additional time due to high demand
Once dispatched, you will receive a confirmation email with tracking details

We believe in delivering perfection — never haste.

Domestic Shipping (India)

Estimated delivery timeline: 3–7 business days after dispatch
Delivery timelines may vary depending on your location and courier operations
All shipments are securely packaged to preserve the integrity of your premium oversized pieces

International Shipping

Ownvault is expanding globally.

Estimated delivery timeline: 7–14 business days after dispatch
International shipping charges and customs duties (if applicable) are borne by the customer
Delays due to customs clearance are beyond our control; however, our team remains available for assistance

Shipping Charges

Shipping charges, if applicable, are calculated and displayed at checkout before payment confirmation
Ownvault may occasionally offer complimentary shipping during exclusive campaigns or seasonal drops

Delays & Unforeseen Circumstances

While we strive for precision and punctuality, delivery timelines may occasionally be affected by:

High-volume order periods
Public holidays
Weather disruptions
Courier service constraints

Ownvault shall not be held liable for delays caused by external logistics partners; however, our team will always support you in tracking and resolving concerns.

Incorrect Shipping Details

Customers are responsible for providing accurate shipping information.
Ownvault is not liable for delays or failed deliveries resulting from incorrect or incomplete address details.