Privacy policy

Privacy Policy

At Ownvault, your privacy is treated with the same care and exclusivity as our designs.
This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our brand.

1. Information We Collect

When you place an order or engage with Ownvault, we may collect personal details including:

Name
Contact number
Email address
Shipping address
Payment-related information required to process purchases

This information is collected solely to fulfill orders and provide customer support.

2. Use of Information

Your information may be used to:

Process and deliver orders
Communicate order updates and support responses
Improve customer experience and brand services
Share relevant product launches, offers, or brand communications (where permitted)

3. Payment Security

All payments are processed through secure and trusted payment gateways.
Ownvault does not store sensitive payment credentials such as card numbers or CVV details.

4. Data Protection

We implement appropriate administrative and technical safeguards to protect your information against unauthorized access, misuse, or disclosure.

5. Information Sharing

Ownvault does not sell, rent, or trade personal information.
Data may be shared only with trusted:

Logistics partners
Payment providers
Operational service vendors

This sharing is strictly limited to order fulfillment and essential operations.

6. Cookies & Analytics

Our website may use cookies and analytics tools to:

Enhance browsing experience
Understand customer preferences
Improve platform performance

For detailed information, please refer to our Cookie Policy below.

7. Your Rights

You may request to access, update, or delete your personal information by contacting us through our official communication channels.

8. Policy Updates

Ownvault reserves the right to revise this Privacy Policy when necessary.
Continued use of our services indicates acceptance of any updates.

By interacting with Ownvault, you consent to the collection and use of information as described in this Privacy Policy.

Cookie Policy

At Ownvault, we value transparency as much as craftsmanship.
This Cookie Policy explains how cookies and similar technologies are used when you visit or interact with our website.

1. What Are Cookies

Cookies are small text files stored on your device when you browse a website.
They help enhance functionality, remember preferences, and create a seamless digital experience.

2. How We Use Cookies

Ownvault uses cookies to:

Maintain website functionality and secure browsing
Remember shopping cart selections and user preferences
Understand website traffic and customer interaction patterns
Improve performance, usability, and overall experience

3. Types of Cookies We Use

Essential Cookies
Necessary for core website operations such as navigation, cart functionality, and checkout.

Performance Cookies
Help analyze visitor behavior to optimize website performance.

Functional Cookies
Remember user preferences and settings for a personalized experience.

Marketing Cookies
May be used to present relevant promotions or advertisements where applicable.

4. Managing Cookies

Most web browsers allow you to control or disable cookies through settings.
Please note that restricting certain cookies may impact website functionality and user experience.

5. Third-Party Cookies

Some cookies may be placed by trusted third-party services such as analytics providers or payment gateways to support website operations and performance insights.